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F.A.Q.'s
F.A.Q.'s Support Contact Us

 

 

 

 
This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

Can I perform coordinate computations with Transform?

Aside from simple inverses, no. Future versions of PrimaCode products will offer this option as an additional module for Transform.

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Can I display a column containing target point descriptions in the Transformation view?

No, this option is not offered, since target point descriptions are displayed in the Target column dropdown lists and in the tool tip messages visible when the mouse is momentarily held of the target point number.

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 Will Transform have support for direct transfer of coordinates from and to AutoCAD and data collectors?

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Why do I get error 1313 (installation has insufficient privileges to ...) during the install process?

Transform install samples in the All Users' Document folder on Windows NT systems as well as the Administrator's Documents folder. On some systems the security settings for the All Users Documents folder are no longer at their default value. To correct this problem you must be logged on as an administrator for the system. Open My Computer, next double click the the drive were the OS is installed, typically that will be the C:\ drive. Next double click the Documents and Settings folder and then the the All Users folder. Find the Documents folder (this folder will be prefixed with another word, depending on the OS version), right click the folder and select Properties on the context menu. If you don't see a Security tab Cancel that dialog and on the Tools menu select Folder Options, select the View tab and scroll to the bottom of Advanced Settings. Near the bottom you will see a setting for User simple file sharing, clear the check box for this option. Now return to Properties for the All Users Documents folder and select the Security tab. Select Everyone n the Group box and in the Permissions list change the setting for Full Control so that there is a check in the Allow column. Click the OK button. Now you will be able to install Transform.

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How do I configure windows firewall to allow the trial version of Transform access to the internet?

Open Windows Firewall in the Control Panel, click the Exceptions tab, and then click the Add Program… button. Click the Browse button and then navigate to C:\Program Files\PrimaCode\Transform\Transformation.exe. With that file selected, click the Open button and then the OK button which returns you to the Exceptions tab. Now place a check on the box preceding Transformation.exe and click the OK button to close the Windows Firewall applet.

If you are using some other firewall, you will need to perform a similar procedure for that application

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How do I define a new system for imported data?

With the Import Assistant open, select the file that contains the points you want to import. Next, select the text in the System dropdown box and replace it with the name of the new system you wish to create. Finally, select the filter criteria for the points being imported. When the Finish button is pressed, Transform will create the new system and add the selected points to that system.

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The Microsoft .Net Framework will not install due to a problem with the Windows Installer.

If you receive the error message "The Windows Installer service could not be accessed" while trying to install the .Net Framework, please see this Microsoft Knowledgebase article to learn what steps are necessary to correct the problem. 

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How do I work with Transform while the online User's Guide is open?

When the online User's guide is started from Transform, the .net Framework will always keep it on-top of Transform. To work with Transform while the User's Guide is open, either minimize the User's Guide or start the User's Guide using the Windows State Menu -> All Programs -> PrimaCode Transform -> Transform User's Guide shortcut.

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How do I trouble Microsoft .NET Framework 2.0 installation issues?

Microsoft has a knowledge base article that provides detailed instructions on troubleshooting .NET Framework 2.0 installation issues.

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Last modified: 04/17/07